Free UK delivery over £50, and 30 days to change your mind.Learn more

Returns and refunds

Our 30-day returns policy and how refunds work.

Damaged or wrong items
What to do if your order arrives damaged or incorrect.
How to start a return
Step-by-step guide to returning an item, and who pays the postage.
Refund timelines
How long refunds take and where the money goes.
Returns policy
30-day returns on everything. You pay the postage for a change of mind; we pay it for a damaged or wrong item.